Our relationship with ideacode has proved to be a trusting and productive one. As our data needs have grown, ideacode has worked closely with us to provide a successful, powerful system.

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Blazing a trail to better facilities management.

MercyForThePoorUser

It's the little things

A project manager wades behind a stack of standard forms.A typical multi-million dollar campus construction project coordinates teams of hundreds of people, affects the lives of thousands of students, faculty, and staff, and generates reams upon reams of paper.  Seriously, hundreds of request for this, approval to do that kind of forms.

Your typical project manager spends a few minutes on each form filling out the same information: project number, title, location, etc.  Those minutes add up to hours, and days, and carpel tunnel syndrome.

So, unsurprisingly, we've had this request in the queue for some time:

Managing Expectations

Programmers live in a binary world: software either works or it doesn't.  Does it meet explicit requirements?  Does it pass tests?

Users live in a similar, but importantly different world: software either works as expected, or it doesn't.

Do we really need this much precision?How software handles user expectations is the difference between right software and great software.

The screen cap (right) shows ratings at 10 digits of precision.  Mathematically correct, totally unexpected.

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